1. E3Mobility Privacy Policy
E3Mobility, the owner of this website and app, intends to inform and seek consent from the relevant laws to provide digital services.
Please read the contents carefully and decide whether to agree to collect personal information

2. Collecting personal information
Collect the minimum amount of personal information needed to provide services.
We collect the minimum amount of personal information necessary to provide services through the homepage or individual applications or programs during membership registration or service use
The minimum amount of information required to provide services is essential, and the additional information collected to provide specialized services is consented as an option, and there is no restriction on the use of services even if you do not agree to the selection [When subscribing to the BATTON app]
Name, mobile phone number, business registration number, company name, email, password
[When signing a vehicle contract]
Vehicle contract information: Vehicle identification number, license plate, battery, contract date, business registration number, etc [When inquiring about vehicles]
Vehicle status information: subscription fee plan, operation status, mileage, dispatch, battery exchange history, etc [In self-authentication]
Name, email, mobile phone number
Here's how to collect your personal information:
In the case of collecting personal information, in principle, the user is informed of the fact in advance and consent is sought, and personal information is collected through the following methods.
• In the process of membership registration and service use, when a user agrees to collect personal information and enters information directly
• Where personal information is provided from affiliated services or organizations, etc • Web pages, e-mails, faxes, phone calls, etc. during the consultation process through the customer center • Participation in events/events held online/offline
Information such as device information, IP address, cookies, and service usage history* can be automatically generated and collected during the service usage process.
Service history refers to information that can be automatically recorded and collected on the server as information generated in an automated manner or entered by users is sent and received during the service use process. Such information may or may not correspond to personal information, depending on whether it is combined with other information and how it is processed.
Service history may include content entered and shared by the user, search terms entered by the user, visit and access records, service usage records, location information, etc

3. Use personal information
The Company uses the personal information collected only for the purposes of member management, service provision, billing, service development provision and enhancement, customer support, and statutory obligations, as follows:
• Identification of members/confirmation of intention to join, identification
• Handling inquiries or complaints and communicating notices
• Control of vehicles in possession
• Transmission of contents or settlement of charges when using paid services
• Prevention and sanctions against acts that interfere with the smooth operation of services (including theft of accounts and illegal use, etc.)
• Developing new services and improving service functions, providing personalized services, and establishing a service environment for privacy protection
• Service history, access frequency, and service usage statistics

4. Provision of personal information
We do not provide user's personal information to third parties unless there is separate consent from the user or as stipulated by law.
Personal information is not provided to a third party without the user's prior consent. However, when a user uses an account login service or a service such as an external affiliate, personal information is provided to a third party after obtaining the user's consent within the necessary range.
In the event of an emergency such as a disaster, an infectious disease, an incident that poses an urgent life and physical risk, or an urgent loss of property, personal information can be provided to related agencies without the consent of the data subject.
If necessary for the provision of services, some of the personal information processing tasks may be entrusted to the outside world. It restricts the processing of personal information other than the purpose of the entrusted business, and manages and supervises the compliance of the entrusted business with laws and regulations related to the protection of personal information, such as the application of technical and administrative protective measures and restrictions on re-entrustment

5. Destroying personal information
If the purpose of collection and use is achieved, the collected personal information shall be destroyed without delay, and the procedures and methods are as follows.
In principle, the collected personal information shall be retained until the purpose is achieved, destroyed immediately upon withdrawal of membership, and shall not be used for any purpose other than the above purpose of using personal information.
Membership information (name, ID, mobile phone number, etc.) for the purpose of preventing, coordinating, responding to, managing legal disputes related to services shall be stored and destroyed for one year after membership withdrawal. Personal information related to electronic financial transactions shall be stored and destroyed for 3 years.

6.Request to delete data
Users can delete accounts and related data at any time.
If you send a request to delete your account to office@e3mobilitygroup.com below, it will be processed within 30 days.
Please include your name, email, vehicle identification number of your bike, and license plate information when you request it.

Note: Data deletion requests are permanent and cannot be recovered. In the case of such bikes, you can process the possession/ownership of the bikes by submitting documents that provide legal proof of future ownership.

7. Matters concerning automatic personal information collection devices (installation, operation, and rejection)
Cookies can be installed and operated to provide web-based services.
Use cookies to support quick and convenient website use and to provide customized services.
What is a cookie?
When you access it, it's a very small text file sent from that website to your browser, and it's stored on your PC Purpose of Use
To provide personalized and customized services, we store users' information and use cookies that are frequently called in. When users visit a website, the website server reads the cookies stored on the user's device to maintain the user's preferences and provide customized services. Cookies help users access and use the websites as set when they visit them for convenience. They are also used to provide customized information, such as records of users' visits to websites and advertisements optimized through their usage patterns.

You may refuse to consent to the above collection and use of personal information, and you may withdraw it at any time after consent.
However, if you refuse to consent, you are deemed to have no intention of signing a contract with the company and cannot provide all services, nor can you provide membership and services for the purposes of processing listed above.

<Effective Date>
• Date of announcement: November 12, 2022
• Effective date: November 12, 2022